Terms & Conditions

Payment

Mushroom Alchemy accepts payment with VISA card and Mastercard. The payment will go through once you have placed your order.

All payments are in EURO. “EUR” and includes VAT.

Mushroom Alchemy uses an approved payment gateway, that encrypts your card details with SSL (Secure Sockey Layer). That means, it is not possible to read your information during the payment transaction.

Due to new Shopify rules the VAT amount is not shown as you put in your credit card details.

Delivery
Mushroom Alchemy has 2-5 working days delivery time.

Further information regarding the order, depends on the chosen shipping company.

Currently shipping is available in all EU countries and the UK.

 

Cancellation and returns

There is a 14-day full cancellation policy for products purchased in our webshop
The period starts from the day you receive the order.

You are responsible for paying shipping costs upon returning a product.

Cancellation must be claimed at latest 14 days after the purchase and the product must be returned at latest 14 days after the cancellation.

The cancellation message must be send to mushroom@alchemy.dk. In the message you must clearly express your wish to use your right of cancellation. 

*Important! To use your right of cancellation, the product must be unopened and in the original packaging.

 

Complaints – overview and links:
If you wish to complain about a product purchased in our webshop, send a complaint to: info@mushroomalchemy.eu

EU countries, contact the EU commission online via this platform:

http://ec.europa.eu/odr

If you send a complaint, you must inform about our email address: info@mushroomalchemy.eu

 

Mushroom Alchemy is a woman-owned business founded in 2019 by health expert—a functional medicine practitioner and neuropsychologist with deep expertise in naturopathy and Traditional Chinese Medicine.

Driven by a passion to bring the best products to her patients, she created Mushroom Alchemy to deliver premium-quality functional mushrooms.

Sustainable Farming

  • Eco-Friendly Farming:

    Working with family-owned farms, each mushroom is grown in its ideal natural habitat. By using wood chips specific to each mushroom type, we ensure the mushrooms are raised as naturally as possible—without pesticides or chemical fertilizers.

  • Circular Farming Practices:

    Mushrooms that aren't used for extraction are transformed into fertilizers for the next crop, creating a closed-loop system that minimizes waste and supports new growth. This process reduces the need for external fertilizers, relying instead on the mushrooms' natural antibacterial and antifungal properties.

  • After testing all European distributors, we chose to source our products through a leading German manufacturer. With 40 years of experience in the mushroom supplement industry, they work with only trusted family-owned farms in China. The mushrooms are carefully sourced at the birthplace of medicinal mushrooms. This region boasts a rich history of mushroom cultivation dating back to the 12th century and continues to lead the world in mushroom research and cultivation, making it the ideal source for premium-quality mushrooms that are then processed by the German manufacturer.

  • To guarantee purity and safety, all our mushrooms undergo rigorous testing by independent German laboratory - Agrolab, for over 250 parameters, including heavy metals, pesticides, and microbial contaminants.